All orders placed and paid for in the SIMHUB.PRO Online Store are dispatched within 24 hours of payment receipt.

With our warehouse located in Poland, delivery within the European Union is exceptionally fast. Customers in Poland typically receive their orders within 1-2 business days, while deliveries within the EU take approximately 3-5 business days.

Below are the estimated delivery timeframes in more detail:

• Austria - 2 days
• Belgium - 2-3 days
• Bulgaria - 5 days
• Croatia - 4-5 days
• Cyprus - 10-12 days
• Czechia - 2 days
• Denmark - 3-4 days
• Estonia - 3-4 days
• Finland - 4-5 days
• France - 4 days
• Greece - 7-8 days
• Spain - 3-4 days
• Netherlands - 2 days
• Ireland - 4 days
• Lithuania - 2-3 days
• Luxembourg - 3-4 days
• Latvia - 2-3 days
• Germany - 2 days
• Portugal - 4-5 days
• Romania - 4-5 days
• Slovakia - 2 days
• Slovenia - 4-5 days
• Sweden - 3-4 days
• Hungary - 2-3 days
• Italy - 3-4 days

To make a VAT-exempt purchase, please send the following information to our email address sales@simhub.pro:

• Your company name
• Your VAT identification number
• Your full billing address
• A detailed order list

Once we receive this information, we will verify your VAT exemption status and process your order accordingly.

Yes, all prices presented in SIMHUB.PRO Online Store are gross prices, which means that they include VAT. Thanks to this, our customers do not have to worry about any hidden costs - the price visible in the offer is the one you will pay when purchasing.

We accept various payment methods to make shopping convenient for our customers.
Currently, the following options are available:

- Apple Pay
- Google Pay
- Credit and debit cards
- Klarna
- Paysera payment system
- Bank transfer in Euro or PLN

and many others...

You will find all available local payment methods in the checkout.

Yes, we offer free shipping:

Within the Poland – regardless of the order value.
For customers from European Union countries – for orders worth 300 euros or more.
Orders below this amount are fulfilled at attractive international shipping prices, and delivery takes place within 3-5 working days.

Yes, our priority is customer satisfaction. We offer full technical support for all products purchased from us. If you have any questions about the installation, configuration or use of the equipment, our team will be happy to help you. You can contact us by e-mail or phone.